HOST 108 - Hotel & Restaurant Operations

Credits: 3
This course provides an indepth study of restaurant and hotel operations. Topics include the history of lodging; the evolution and classification of lodging and food service establishments; staff selection, training, supervision and motivation; front office operation; reservation systems; housekeeping and sanitation; dining room design and management; hotel security; bookkeeping systems; franchise operations and branding; customer service; hospitality law; productivity, cost control and risk management.Lab fee Required. Lab fee Required.